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Our patient rights and responsibilities

Rights and Responsibilities

Every time you visit a hospital, physician or other healthcare provider a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, a plan for future care or treatment, and billing-related information.

Patient Privacy

Patient Privacy rights apply to all records of your care generated by the hospital, whether made by hospital personnel, agents of the hospital, or your personal doctor. If your doctor/ medical specialist is not a member of our hospital staff he may have different policies or notices regarding use and disclosure of your medical information created in his office or clinic.

Our Responsibilities

SMMC maintains the privacy of your health information in strictest confidence. Your medical history and family’s personal information will be kept confidential and except for the purposes listed below, our staff will not disclose or share your medical information with others outside our facility except under written direction from the patient.

Your Health Information Rights

Although the original medical record created at our facility is considered to be our physical property, the patient is allowed to review and or receive a copy of his or her own medical record. To make use of this right you must send a written request to the Medical Archives Department via email, or fax. (721) 543-0116.

To have a third party request medical information on your behalf a notarized authorization letter is required. When making your request, keep in mind, a valid identification is required as well as the payment of an administrative fee. For more information on the procedures we advise you to contact the Medical Archives Department at (721) 543-3154.

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Get in Touch

  •  Phone : +1 721 543 1111
  •  Email :
  •  Fax : +1 721 543 0116
  •  Address : Welgelegen road 30 Unit 1
  •  Address : Cay Hill, St Maarten

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