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HEALTH INFORMATION MANAGEMENT

Health Information Management Department

The Health Information Management (HIM) department is responsible for ensuring the availability, accuracy, and protection of the clinical information that is needed to deliver healthcare services.

These files are kept in strict confidence as they entail patient’s medical and personal information.

Medical Requests

Medical record requests may be made by completing the request form. This form can be submitted via email to MedicalArchive@smmc.sx or by visiting our office.

Medical Archive Request Form

Upon submission, for verification purposes: please ensure to submit the following supporting documents:

  • A valid identification of the patient file you are requesting  
  • If you are requesting on behalf of the patient: a valid ID of the requesting person along with a consent/authorization letter signed by the patient. The authorization letter must no older than 1 month.

In case of third party or overseas request, a notarized authorization letter is required.

There is an associated fee for the processing of all medical requests.

Once the request form is complete along with all required documents and the processing fee is fulfilled, please allow up to (3) three business days for the extraction of the medical record.

”It is the patient’s right to receive their medical record”

Medical Requests Price Listing

Digital records per email

Pages/Description Local & Foreign request (US$)
1-50 pages $10.00
51-100 pages $25.00
101-200 pages $50.00
201-500 pages $75.00
501 pages and over $100.00
Radiology images by CD $30.00 (Local)
$60.00 (Foreign)

Hard copy records

Pages/Description Local & Foreign request (US$)
1-20 pages $10.00
21-50 pages $25.00
51-100 pages $50.00
101-200 pages $75.00
201-500 pages $100.00
Radiology images by CD

$30.00 (Local)
$60.00 (Foreign)

Payments may be made via cash, credit card or via bank transfers.

Points to Consider

  • Every patient has the right to receive their medical report immediately upon discharge. Obtaining a copy of your current medical records at your discharge is a cost saving measure and highly advised. Medical records requested after they are sent to the HIM Department has a fee attached.
  • Patient files are sent to the HIM department upon discharge.
  • Medical records are properties of the St. Maarten Medical Center
  • Through notarized consent, a patient may give the HIM Department permission to relay his/her medical record to a third party.

Office Hours:

Monday to Friday 8:00am - 5:00pm

Closed on weekends and holidays

(We are located at the former KPMG building)

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Get in Touch

  •  Phone : +1 721 543 1111
  •  Email : info@smmc.sx
  •  Fax : +1 721 543 0116
  •  Address : Welgelegen road 30 Unit 1
  •  Address : Cay Hill, St Maarten

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